Our Focus
Our primary focus is to provide fast and accurate pre/post employment background screening services. We focus on empowering HR Professional with the right tools to make the perfect hiring decision.Our online system allows you to request and view your results 24 hours a day, 7 days a week. Have the luxury of viewing your reports from the comfort of your home or office
Our Expertise
We have over 30 years of experience in the pre/post employment background screening industry. Our founder and CEO, Donald D. Stephenson, worked for the United States Secret Service for 13 years. Prior to his government service, Mr. Stephenson established himself in the law enforcement and business environment, bridging both worlds.
Our Approach to the
The Background Screening Industry
As a former Special Agent with the Department of Homeland Security, Secret Service, Our C.E.O conducted many background checks which were used to issue Top Secret Clearances to applicants, Special Agent 5 year updates, and political appointees. These background checks were very tenuous and required that every fact about an individual be examined. These investigations required that the investigating agent personally follow up on each aspect and lead. All verifications were done in person, all references were interviewed in person, and all documents were retrieved in person... no emails, faxes, or telephone calls. These reports were then organized into a profile and if the individual met the criteria the appropriate clearance was issued.
There are many companies who sell instant background searches, beware of this type of service. These are databases compiled by companies who do not verify or guarantee the accuracy of any of the information they provide. There is a great chance that any information you receive instantly through a database search is inaccurate and incorrect. This puts the requesting company in a bad position to make hiring decisions. What company wants inaccurate and unverified information to make critical decisions? When you consider the danger of negligent hiring lawsuits as well as the potential loss through employee theft and poor retention, it makes no sense to take the risk. When you submit a background check through C3 it will be completed and reviewed by my personally trained staff. The information is obtained first hand and placed in a readable format for our clients. We only report what we find, there is no guess work involved, it's either there or it isn't. Our clients don't have to guess or take any risk with their new hires. We take all of the guess work out of the background screening process.
Our customer service level exceeds that of our competition. Whether our client does 1 background or 100 they receive the same excellent service. Our customer service representatives and case reviewers have received the best training available and have extensive experience in the background screening industry. At C3 Intelligence we stand behind the services offered to our clients. We set the bar for customer service in the industry. If you are not receiving the level of service that your company deserves then perhaps you should experience the C3 Difference.
Why C3
Web-based interface for clients; online ordering and real-time status check on pending or completed orders.
Fast Turnaround TimeThe industry standard avarages 4 to 6 business days. We avarage 24 to 72 hours. Better than the industry average.
FCRA CompliantUnlike many of the database driven background check companies that offer quick turn around times. We do not compromise speed for compliance. We are compliant and up-to-date on laws and legislation regarding the background screening industry.
Personal RelationshipOur one-on-one customer service adds our human aspect with detailed follow-up which gives you the advantage of personalized help.
Knowledge and ExperienceOur staff has a wealth of investigative background experience and employees are put through extensive training in consumer reporting compliancy.
No ContractsAt C3 Intelligence, Inc. we don't ask our clients to sign multi-year contracts like some background screening firms. Our reasoning is simple, if we don't do the job we promised or give your company the level of service you deserve; we don't deserve your business. We believe in delivering the service and information you deserve. We stand behind our company, no excuses, no exaggerations and no contracts.
No Nonsense FeesOther companies will charge you irrelevant fees to setup your account and add features such as MVR and Workers Compensation searches. If applicable, the only legitimate fee charged by reputable background screening firms is the site visit fee. All other set-up fees are simply administrative fees charged by the company to generate additional profit.
System Security
- 24 by 7 on-site security personnel
- Biometric scanner and card key access
- High definition security cameras
- Centralized security monitoring station
- Multi-level firewall protection
- Full data grade HVAC system with N+1 redundancy
- On-site generator back-up and power conditioning
- Centralized monitoring of HVAC, UPS, temperature, humidity security and fire prevention systems
Our background checks interface system runs on a high-availability servers runing a version of the UNIX operating system. Full backups are performed nightly and incremental backups are performed on a continouse basis throughout the day. Encrypted system backups are moved off site daily.
All data transmision done within our background checks interface system are encrypted using SSL Certificates issued and manage by Thawte. Including all XML traffic.
Servers are protected by multi-level firewall technology and instrusion detection software. Third party PCI Approed Scanning Vendors (PCI-ASV)
Affiliations and Accreditation
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NAPBS
- Visit napbs.com SHRM
- Visit shrm.org PIHRA
- Visit pihra.com ConcernedCRAs
- Visit concernedcras.com NAPEO
- Visit napeo.org SAPAA Worldwide
- Visit sapaa.com DATIA
- Visit datia.org TransUnion
- Visit transunion.com GCCVCC
- Visit conejochamber.org BBB
- Visit bbb.com PCI SSC
- Visit pcisecuritystandards.org Associated Links
- Department of Homeland Security
- U.S. Immigration and Customs Enforcement
- Federal Trade Commision
- Social Security Administration
- Department of Labor
The National Association of Professional Background Screeners (NAPBS) exists to promote ethical business practices, promote compliance with the Fair Credit Reporting Act and foster awareness of issues related to consumer protection and privacy rights within the background screening industry.
SHRM is the global HR professional organization that exists to build and sustain partnerships with human resource professionals, media, governments, non-governmental organizations, businesses and academic institutions to address people management challenges that influence the effectiveness and sustainability of their organizations and communities.
Professionals In Human Resources Association (PIHRA) is dedicated to the continuous enhancement of human resources through networking, learning and advocacy. As a California nonprofit professional association, PIHRA serves all levels of human resource practitioners and providers.
A group of like-minded CRA's (Consumer Reporting Agencies) who are concerned about the future of the employment background screening industry. ConcernedCRA's believes that certain data practices employed by some place our profession at risk.
The National Association of Professional Employer Organizations will advance the professional employer organization industry by promoting a set of professional standards that address financial, legal and ethical performance and promoting the adoption of consistent state and federal laws and regulations.
The Substance Abuse Program Administrators Association works- via education, training and the exchange of ideas- to establish, promote, and communicate the highest standards of quality, integrity and professionalism in the administration of workplace substance abuse prevention programs.
The Drug and Alcohol Testing Industry Association represents the drug and alcohol testing industry in Washington, DC, on key legislative and regulatory issues. The DATIA's purpose is to expand drug and alcohol testing in the workplace, to provide members information, resources and benefits important to their operations, and to promote the highest possible industry standards.
TransUnion is a global leader in credit and information management. For over 30 years TransUnion has worked with businesses and consumers to gather, analyze and deliver the critical information needed to build strong economies throughout the world. The result? Businesses can better manage risk and customer relationships. And consumers can better understand and manage credit so they can achieve their financial goals. Our dedicated associates support approximately 50,000 customers on five continents and approximately 500 million consumers worldwide.
The Greater Conejo Valley Chamber of Commerce enhances the profitability of businesses in the cities of Thousand Oaks, Westlake Village and Agoura Hills through leadership, political action and dynamic programs to promote economic vitality for our members and community and is recognized as the premier business advocacy organization encompassing the Conejo Valley, surrounding communities, and all spheres of influence in the region.
The Better Business Bureau is creating an ethical marketplace where buyers and sellers can trust each other.
The PCI Security Standards Council is an open global forum, launched in 2006, that is responsible for the development, management, education, and awareness of the PCI Security Standards, including the Data Security Standard (PCI DSS), Payment Application Data Security Standard (PA-DSS), and PIN Transaction Security (PTS) requirements.